Hotel · Florence · Tuscany
Hotel Santa Croce
A family-run 2-star hotel in the old centre of Florence, a 5-minute walk from Piazza della Signoria, with free Wi-Fi and nearby private parking.
- 5-minute walk to Piazza della Signoria
- Family-run with highly rated staff (9.7/10)
- Nearby private parking available
8.7
Great
1272 reviews
Booking.com 8.7 · 1272 reviews
About
Hotel Santa Croce
Hotel Santa Croce sits on Via Dei Bentaccordi, a quiet street in the historic heart of Florence. The basilica of Santa Croce is around the corner, and Piazza della Signoria is a 5-minute walk. The Uffizi and Ponte Vecchio are within easy reach on foot. The building is older, with parquet floors and a classic Tuscan feel.
Guests consistently praise the friendly, helpful staff and the generous breakfast with fresh pastries and good cappuccino. A private parking option is available nearby for those arriving by car, and Wi-Fi is free throughout. Rooms range from economy doubles to family apartments and annex studios.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Express check-in/ -out
- Concierge desk
In brief
What works, what to weigh
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Strengths
4 reasons to book- Prime old-town location — A 5-minute walk from Piazza della Signoria, with Santa Croce square just outside and the Uffizi and Ponte Vecchio reachable on foot.
- Family-run warmth and attentive service — Guests repeatedly single out the staff as friendly, helpful and caring, speaking excellent English and offering local tips.
- Generous breakfast with a standout cappuccino — The included breakfast features fresh pastries, juices and coffee — one reviewer called the cappuccino among the best they'd had.
- Good value for the centre — With rates often below the area average, guests find the combination of location, service and breakfast strong for the price.
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Worth weighing
4 to weigh- Check-in ends at 22:00 — Arrivals must be between 13:00 and 22:00 — plan for evening trains or flights.
- No pets allowed — The hotel does not accept pets, so those travelling with animals should look elsewhere.
- Parking is not on-site — Private parking is available nearby (secure underground garage), but it's not at the hotel itself and may need to be booked separately.
- 2-star simplicity — Expect compact rooms and modest facilities — no fitness centre or spa, and some rooms are in the annex.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Economy Annex Room
- 1 Double bed
One-Bedroom Annex Apartment
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Classic Annex Apartment
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Air conditioning
Economy Double Room
- 1 Double bed,1 King-size bed,2 Single beds
- Shower
- Heating
- Air conditioning
Annex Studio
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Elegant Triple Room
- Sleeping arrangements for 3 persons
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Heating
- No smoking on site
- 24-hour security
- Key access
- Safe deposit box
- Luggage storage
Services
- Express check-in/ -out
- Concierge desk
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Car hire
- Fax/Photocopying
Food & Drink
- In-room breakfast
- Bar/ Lounge area
- Coffee shop
- Special diet menus
- Children's buffet
- Welcome drink
Room Amenities
- Flat-screen TV
- Tea and coffee facilities
- Electric kettle
- Ironing facilities
- Free toiletries
- Sitting area
- Dining table
- Cookware/ Kitchen utensils
- Parquet floor
Parking
- Parking
- Valet parking
Children
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 1,272 reviews
Booking.com · 8.7 · 1272 reviews
8.7Verified guest“Perfect for me: free Wi-Fi, air conditioning and a cosy bar/lounge. The staff even helped with printing on my first stay — great attention to detail. I can't wait to return for another city break.”
8.7Verified guest“It met expectations — a wonderful stay. This family-run hotel is lovely, with local food and caring, helpful staff. Everything was spot on, including a generous breakfast. Location couldn't be better, right in the old town centre.”
8.7Verified guest“Great location, especially right next to Santa Croce square — ideal for visiting Florence.”
8.7Verified guest“Really great stay. The breakfast was generous and delicious with coffee, juices and rolls. The staff were brilliantly friendly and provided excellent service. The hotel is right by the top sights — we even popped into Il Vivandiere for a nightcap, about a 10–15 minute walk away.”
8.7Verified guest“Staff spoke excellent English and were extremely helpful. Location was excellent and the price was great — I'd recommend this hotel to anyone visiting Florence on a budget.”
8.7Verified guest“Fantastic location in the centre of old Florence — walk to the Uffizi or Ponte Vecchio. Secure parking is also available at a large nearby underground garage.”
04 — Location
Getting around Florence
The property sits in Florence.
Historic Centre: The hotel is steps from Santa Croce square and a 5-minute walk from Piazza della Signoria. Wander to the Uffizi Gallery or Ponte Vecchio without a map.
Local Dining: Guests mention a spot called Il Vivandiere, about a 10-15 minute walk, ideal for a nightcap — proof that local options are within easy reach.
Via Dei Bentaccordi 3, Florence, Tuscany, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-22:00
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 13 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Hotel Santa Croce?
Check-in is from 13:00 to 22:00, and check-out is by 10:00. Plan late arrivals accordingly.
Is parking available at Hotel Santa Croce?
Yes, private parking is available nearby, including a secure underground garage. It is not on-site, so you may need to book a space in advance.
Are pets allowed at Hotel Santa Croce?
No, pets are not allowed at the property.
Is Wi-Fi available at the hotel?
Yes, Wi-Fi is accessible throughout the property at no extra charge.
Does the hotel serve breakfast?
Yes, breakfast is included and has been praised for its generous choice, including pastries, juices and coffee. Some reviews highlight the cappuccino as a standout.
What room types are available?
Options include Economy Double Rooms, Triple Rooms, Family Apartments, and Annex Studios with kitchenettes. Amenities vary by room, so check your specific booking.
The bottom line
Hotel Santa Croce delivers exactly what its guests value: a central base in Florence’s historic core, a genuinely welcoming family-run atmosphere, and a breakfast that starts the day well. For a 2-star property, the service and location punch above their weight, making it a smart pick for budget-conscious travellers.
8.7Based on 1,272 guest reviews, with staff scoring 9.7 and value at 8.5.
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